NSFAS Helpline 2025

NSFAS Helpline 2025, 

The NSFAS Helpline serves as a support system for students in the National Student Financial Aid Scheme (NSFAS) scheme in South Africa. beneficiaries can talk to NSFAS reprsentatives for further clarification on matters bothering them. Whether you have questions about the application process, eligibility requirements, funding disbursements, or any other NSFAS-related concerns, the Helpline is designed to provide valuable assistance and guidance. contact details on have been listed below.

The Role of the NSFAS Helpline

The NSFAS Helpline serves as a central point of contact for students and stakeholders seeking assistance and support. Whether you have questions about the application process, eligibility requirements, funding disbursements, or other NSFAS-related concerns, the Helpline is designed to provide guidance and resolve queries promptly.

READ HERE; NSFAS Portal Login 2025

List Of Available NSFAS Helplines

There are several ways to reach the NSFAS Helpline:

  • Telephone: Dial the toll-free number provided by NSFAS to connect with a knowledgeable representative who can address your queries.
  • Email: Send an email to the designated NSFAS Helpline email address, clearly articulating your questions or concerns.
  • Online Platforms: Utilize the official NSFAS website or social media channels to find relevant information, FAQs, and updates. You may also find guidance on how to contact the Helpline through these platforms.

Support Services Offered By NSFAS Representative Office

The NSFAS Helpline provides a range of support services to assist students:

  1. Application Assistance: If you have questions or encounter difficulties during the application process, the Helpline can provide step-by-step guidance to ensure you complete your application accurately and on time.
  2. Eligibility Clarification: If you are uncertain about the eligibility criteria or require clarification on specific requirements, the Helpline can provide detailed explanations to help you understand your eligibility status.
  3. Funding Enquiries: Should you have concerns regarding your NSFAS funding disbursements, stipends, or allowances, the Helpline can provide updates, address payment-related queries, and offer guidance on how to resolve any issues that may arise.
  4. General Assistance: The NSFAS Helpline is there to support you with any general inquiries related to NSFAS policies, regulations, and procedures. They can offer guidance on how to access additional resources or services within the NSFAS framework.

NSFAS Helpline

We are available to assist through the following channels:

  • Email: info@nsfas.org.za
  • Facebook: National Student Financial Aid Scheme
  • Twitter: @myNSFAS
  • Instagram: @myNSFAS
  • WhatsApp: +27 78 519 8006
  • USSD:*120*67327#

Account, Payment and Balance Enquiries

For queries regarding payments and balances:

  • Tel No.: 08000 67327
  • Email: collections@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:

  • Tel No.: 08000 67327
  • Email: info@nsfas.org.za
  • Physical Address
  • The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

READ HERE; NSFAS Contact Number 2025

Vuvuzela Fraud & Corruption Hotline

To submit information on fraud or corruption identified or witnessed:

  • Tel No.: 0860 247 653
  • Email: nsfas@thehotline.co.za
  • Fax2Email: 086 726 1681
  • SMS Call Back Number: 30916
  • www.thehotlineapp.co.za
  • www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

  • Email: legal@nsfas.org.za

Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:

  • Email: outreach@nsfas.org.za

NSFAS Contact

For all other queries regarding students:

  • Tel No.: 08000 67327
  • Email:info@nsfas.org.za
  • Physical Address
  • The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

 Visit NSFAS Official website here.

Hope the provided information is helpful, share your comments below in the comment section.

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